How is this different from regular automation?

Automation follows a fixed script. Agentic AI can handle unexpected inputs and choose the best path to solve a problem.

Is it safe to let AI handle workflows?

Yes, when built with proper guardrails and oversight, they are often more consistent than human processing.

What is an example of an agentic workflow?

An agent noticing a missing attendance punch, reaching out to the employee on WhatsApp to clarify, and regularizing the record automatically.

Does this require complex integration?

Modern agentic systems like Kiework are built to work out-of-the-box with common communication tools.

Will employees know they are talking to an AI agent?

Transparency is key—we always recommend identifying the agent as an AI assistant.

Can a human override an agent?

Absolutely. Human-in-the-loop is a core principle of agentic design.

How do agents handle privacy?

They operate within strict RBAC (Role-Based Access Control) limits, ensuring they only see what they need to.

What is the ROI of agentic workflows?

Significant reduction in time-to-resolve queries and 0% error rates in data updates.

Can agents handle payroll tasks?

They can handle the validation and data gathering, while final approval remains with the human payroll manager.

Is this the future of HR?

Yes, the industry is moving toward 'Headless' HR where agents manage the bulk of operations.

HR Technology

Agentic HR Workflows

Agentic HR workflows are autonomous processes driven by AI agents that can perceive their environment, reason about tasks, and take actions to achieve specific HR goals without human intervention.

Key Takeaways

Moves from "Automated" (if-this-then-that) to "Autonomous" (goal-oriented).
AI agents can talk to employees, verify data, and update systems.
Reduces HR administrative load by up to 80%.
Provides a proactive rather than reactive employee experience.

Expert Profile

Aswathi Thayambath

Project Manager

Expert Insight

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Aswathi Thayambath

Project Manager

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