What is a Cascading KPI?

When a top-level goal (e.g., Increase Revenue) is broken down into specific goals for Sales, Marketing, and Product.

How do you spot misalignment?

When one department hits its goals but the overall company performance stays flat or declines.

Should KPIs be top-down or bottom-up?

A mix is best. Leadership sets the 'What', while teams help define the 'How' through their specific metrics.

Can KPIs be shared between teams?

Yes, shared KPIs (like 'Customer Satisfaction') encourage cross-functional collaboration.

How often should alignment be reviewed?

At least quarterly, or whenever there is a major shift in business strategy.

Does every task need a KPI?

No. Focus on the 'Critical Few'—the 20% of activities that drive 80% of the results.

How does software help with alignment?

It provides a visual map of how individual goals contribute to the larger organizational structure.

What is a 'Lagging Indicator'?

A metric that shows past results (like Revenue). High-level alignment starts here.

What is a 'Leading Indicator'?

A metric that predicts future success (like Number of Sales Calls). Team-level alignment focuses here.

Why is transparency important for alignment?

If I don't know what the CEO's goals are, I can't align my work to support them.

Performance Management

KPI Alignment

KPI Alignment is the process of ensuring that Key Performance Indicators at every level of the organization are logically connected and directly support the company's primary strategic objectives.

Key Takeaways

Creates a "line of sight" from daily tasks to the company mission.
Prevents conflicting goals between different departments.
Ensures that everyone is rowing in the same direction.
Turns high-level strategy into actionable, measurable metrics.

Expert Profile

Fraizel Yohannan

HR Lead @ Kiework

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Fraizel Yohannan

HR Lead @ Kiework

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