How do you measure engagement?

Use anonymous surveys, stay interviews, and track the Employee Net Promoter Score (eNPS).

Is engagement the same as happiness?

Not exactly. A happy employee might be unproductive, but an engaged employee is productive and aligned.

What is a good eNPS score?

Any score above 0 is good, above 30 is great, and above 50 is world-class.

How can immediate managers impact engagement?

Managers are the primary driver—people don't leave companies; they leave managers.

What are some low-cost engagement ideas?

Peer recognition programs, flexible hours, and regular 'town hall' transparency sessions.

Does remote work hurt employee engagement?

It can if communication stops, but with the right digital tools, remote engagement can be higher than in-office.

Why do employees become disengaged?

Lack of growth, poor management, feeling unheard, or a toxic company culture.

How often should we run engagement surveys?

Short 'pulse' surveys monthly or quarterly are better than one massive annual survey.

Is there a link between engagement and profit?

Yes, companies with high engagement see 21% higher profitability according to Gallup.

What are the signs of a highly engaged team?

High participation in meetings, low turnover, and employees taking proactive ownership of projects.

Organizational Culture

Employee Engagement

The emotional commitment an employee has to the organization and its goals, resulting in the use of discretionary effort. It leads to lower attrition and higher retention.

Key Takeaways

Beyond job satisfaction: an engaged employee actually cares about their work.
Driven by leadership, recognition, and growth opportunities.
Measured through surveys (eNPS) and turnover rates.
Directly linked to higher productivity and profitability.

Expert Profile

Fraizel Yohannan

HR Lead @ Kiework

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Fraizel Yohannan

HR Lead @ Kiework

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