KRA & KPI Management
Define success clearly. Manage libraries of role-based metrics and assign them to teams instantly.
KPI Monitoring - Sales Team
Trusted for clear metrics
Standardize Success
Define clearly what "good" looks like. Kiework helps you build a library of metrics to ensure consistent evaluation across the organization.
KPI Library
Maintain a central repository of KPIs for every designation. Drag and drop them into employee goal sheets.
Flexible Scoring
Choose your rating scale—1 to 5, 1 to 10, or descriptive (Poor to Excellent). Set pass/fail criteria for binary goals.
Cascading Goals
Ensure individual KRAs roll up to department goals. When a sales rep hits their target, the Sales Manager's goal updates automatically.
Standardizing Excellence: The Power of role-based KPIs
In many organizations, performance is a "black box." An employee's rating depends more on their manager's personality than their actual output. This inconsistency breeds resentment and high attrition. Kiework’s KRA (Key Responsibility Area) and KPI (Key Performance Indicator) module brings scientific rigor to the appraisal process by standardizing what success looks like for every role.
The KPI Library: Reducing Administrative Burden
Designing KPIs from scratch every year is a massive time-sink for managers. Kiework provides a pre-built "KPI Library" for hundreds of standard roles. Whether you are hiring a "Java Developer," a "Retail Store Manager," or a "BPO Associate," the system suggests industry-standard metrics. HR can customize these templates and push them to entire departments in one click, ensuring that every Sales Rep in Mumbai is measured on the same yardstick as the one in Bangalore.
Objective Scoring Models
Not all KPIs are created equal. Kiework allows you to define "Weightages" for each metric. You might decide that for a Junior Dev, "Code Quality" carries 60% weight while "On-time Delivery" carries 40%. The system also supports different scoring types—Binary (Target Met/Not Met), Tiered (1-10), or Quantifiable (Sales value). By automating the scoring based on actual data inputs, we eliminate the "leniency bias" common in manual reviews.
Cascading Accountability
KPIs should never be static. In Kiework, they are connected. When an individual achieves their specific sales KPI, it rolls up to the manager's departmental target. This transparency ensures that every employee understands their impact on the bottom line, fostering a culture of collective success rather than isolated effort.