Expert OpinionExperience-Led Engineering
Why prioritize how a user feels while using an HRMS?
The Expert's Answer
"Because 'Frictionless' is a feature. If an employee feels frustrated every time they use their company software, that frustration bleeds into their work culture. Experience-led engineering means we design for the employee's emotional state, not just their data entry requirements."
Context & Impact
Prioritizing how a user feels while using HRMS.
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